Contact Us
IMPORTANT:
Please double check your addresses before placing your order. once your order is placed it’s very difficult for us to make any changes.
Please inspect your order carefully upon arrival and let us know within 3 business days if any significant damage occurred while in transit. Photos and a description of the damage can be sent to : info@heavnscentcollection.com
We strive to make our customer experience smooth and delightful from the moment you place your order until you unbox your product. However, once the package leaves our hands we unfortunately have little control over how the carrier handles the package on its way to you. If there are any damages, please let us know.
If you are concerned your package may be lost, please email : info@heavnscentcollection.com
We do not accept exchanges or returns at this time.